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| Telecommunications and Data Services |
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CustomerServ, LTD has partnered with the premier wholesale provider of Voice, Video and Data solutions in the industry. We (CustomerServ and our Partner) are able to provide compelling solutions that combine the Strengths of Multiple Carriers and Multiple Solutions ALL on One Bill with One Point of Contact and Significant Cost Savings
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Lower Rates |
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Better Buying power: We purchase 600 million minutes a month on the carrier level. Your company can leverage this buying power to save money. Let us leverage this buying power for your company. |
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Least cost routing: We can build real time routing for your calls so they go on the most cost efficient network per call. This provides cost savings and redundancy. |
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6 second increment billing: No minimums per call, our billing begins at the first 6 seconds of your call vs. an 18 second or 30 second minimum required by other carriers. |
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4 decimal rounding: In the outbound world this alone creates a lot of savings even when comparing same “per minute” rates the difference in the final billing can be very compelling. |
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“Deciding to change Network Providers to these guys was a no brainer for us. They showed us consistent cost savings on our long distance usage and private line networking. The billing is simple and the service is as good as we’ve ever had.” Dom Dato, President/CEO, Teleperformance USA
“Their company met with us and promised some pretty big savings, I felt challenged at first to try them and I must say that I’m glad we did so and made the switch. The savings have been great but what my people really appreciate is the way they are cared for by their Service Manager.” David Aboussleman, Vice President Telecommunications and Fulfillment, DialAmerica . |
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Better Solutions More Flexibility |
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Choices: Use the networks and services of Verizon, Global Crossing, XO, Qwest, AT&T, Level3 and many more. |
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Best Solutions: We can work with your firm to pick the absolute best offerings of each company and provide these in one overall solution, one easy to read bill and with one point of contact. |
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Redundancy and Disaster Recovery: We have our own RESPORG and POP so we can automatically route calls to another network without losing a beat. |
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| “We have had less than One Percent client attrition in the last three years. This is unheard of in an industry and service offering that many would consider to be commoditized” |
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Better Service |
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Account Management: Your account will have an account management team that is accountable and rewarded on how successful they are in supporting your account and how happy you are as their client. |
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24 x 7 Support and Customer Service: We have built the overall support platform and team to help your company 24 x 7 x 365 days. |
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Big Stick: when we put a trouble ticket into the same exact system as your direct account manager would it is given a higher priority than from any single client. Our purchasing volume (600 million minutes per month) means that when we put a trouble ticket in, it gets worked with the highest priority. |
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One Bill, One Account Manager: One person can manage and support all solutions rather than working with multiple account managers and multiple bills |
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Experienced and Robust team: We have assembled a highly skilled management team with over 60 years of combined telecom experience to execute our business vision. Included in the executive team are seasoned management professionals from top tier telecommunication and professional organizations such as Global Crossing, Mcleod USA, XO, Sprint, Level3, Integra, Access LD, and Deloitte and Touche. |
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Services Offered |
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ANY service or offering that our 12 providers offer including Verizon, Global Crossing, XO, AT&T, Qwest, Level3. We can bundle the best solution together for your firm. |
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| - VoIP |
- Calling Cards |
| - Long Distance |
- Internet |
| - Toll Free |
- Private Lines |
| - Local Service |
- Wide Area Networks |
| - On Demand Conferencing |
- Wholesale |
| - Co-location |
- Custom Billing |
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Clients |
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Our partner is one of the fastest growing and largest companies of its size in the US. Some of our clients include: |
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| - TelePerformance USA |
- UniRush Card |
| - Dial America |
- Western WATS |
| - Fidelity Investments |
- CompuCredit Corp |
| - Mindshare Technologies |
- SCO |
| - Millennium Teleservices Trucking |
- CR England |
| - RX America |
- Flying J |
| - Sky Mall Magazine |
- Charbroil |
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