CustomerServ, LTD has over three decades of combined experience in call center and business process outsourcing services. We have a successful track record in improving the customer experience by guiding you to the right call center outsourcing partners for your specific needs.
From the inception of the call center industry, we helped fuel the meteoric growth of customer care and teleservices outsourcing as we know it today. We've spent our entire business careers in call center services, direct marketing and customer care. We're in the trenches, up-close and interwoven in the fabric of the outsourcing marketplace. We possess a grass-roots understanding of world class call center operations and the vital role that contact centers play in the customer lifecycle. We'll work with you, side-by-side in evaluating the best solutions for your business needs.
We implement a meticulous evaluation and “forensic” analysis of our outsourcing suppliers before they become a CustomerServ partner. From mid sized companies to the Fortune 100, we can enhance and improve all of your customer touchpoints including customer care, technical support, help desk, telesales, receiveables management, multilingual services, and much more. Our partners are located in over 16 countries and 5 continents and we're evaluating more every day. At present, there are nearly 3000 agents assigned to client projects the CustomerServ directly facilitated.
CustomerServ has an extensive knowledge base in outsourcing. Talk to us about how we can help you enhance or improve upon your current process, vendor mix and overall objectives. We believe that success begins with a world class customer experience and we can get you there!